Author: Charles

Digital Advertising Townsville, Online Marketing Townsville, SEO Company Townsville, SEO Marketing Townsville

Social Media Marketing – Say More On Twitter

The day has finally come where Twitter users can express their frustration with the 140 character limit in more detail, since Twitter has officially confirmed that they have lengthened the character limit to 280 per Tweet!

The social networking site, which was launched in 2006, grew rapidly to become one of the most praised social media sites worldwide, however recent drops in growth induced the social media giant to make some improvements. Twitter differentiates itself from other social media networks with its ‘microblogging’ feature, which is very different to equivalent social media sites like Facebook and Google Plus. Twitter has just over 330 million users that send somewhere around 6,000 Tweets per second.

Despite the 140 character limit that solidly defined the social networking site, Twitter broadcast on November 7 that they want every person around the world to ‘easily’ express themselves on Twitter. After running a number of tests over the past few months, Twitter decided that they wanted to increase the character limit, but only where required. Countries like South Korea, China, and Japan will stay at the 140 character limit, purely because there’s no warrant for an increase, as sending messages in these languages can be represented in a short amount of characters. Languages like English meanwhile, suffer from squashed Tweets with 9% of English Tweets hitting the preceding 140 character limit.

So, why the change?

After administering a string of tests to targeted users, Twitter obtained valuable results and conceived the 240 character limit would be advantageous for many users. Considering that 9% of English users were hitting the 140 character limit, many would need to spend time editing their Tweets to ensure they didn’t have to send multiple messages. Moreover, users would now have the ability to effortlessly fit their ideas into a single Tweet, so they could say what was on their mind and send them faster than before.

The question is, what repercussions will this have for online marketers and SEO professionals? Here are a few changes that they can expect to see.

Increased engagement

Since Twitter broadened the character limit, users have encountered a higher level of responses which generated more followers. Obviously, this has been a step in the right direction, as there has been a reported higher satisfaction rate from content producers together with more Likes, Retweets, and Mentions.

Improved user experience for followers.

The extended character limit means that users will have shorter threads of conversations, since they can fit more material into a single message. Users with long threads of conversations reported that it can frequently be challenging to follow and respond to. In addition, brands are loving the longer Tweets as it enables them to fit more in-depth information into a single Tweet which leads to higher engagement rates.

Increases customer communication

With the surge of firms using social media as a platform to deal with customer service issues, customers can now convey a problem in more detail on Twitter which is practical for both the customer and the business, as communication is dramatically enhanced. Prior to this update, many users would have depended upon other social media sites like Facebook to report customer service issues since the character limit was too restricting.

More Creativity

Longer Tweets means that companies can boost the creativity of their communication with their target market through storytelling, Q&A’s, and more engaging Twitter Chats. Companies would ordinarily have to use other social media channels if they planned to get creative, however brands can now effectively use longer text to their advantage by interacting with their audience on a more personal level.

Even though some users have suggested that the increase in character limit by Twitter makes them more comparable to other social media sites, the vast majority of users appear to be very happy with their latest update. Nothing is concrete in social media, as making changes to stay on top of shifting user behaviour is necessary for survival. For the time being though, both users and marketing specialists appear to have emerged the winner!

If you require any guidance about how your firm can leverage the increased character limit to your advantage on Twitter, simply speak with Internet Marketing Experts Townsville by calling 1300 595 013, or alternatively visit their website for more information: http://www.internetmarketingexpertstownsville.com.au

 

Digital Advertising Townsville, Online Marketing Townsville, SEO Company Townsville, SEO Marketing Townsville

A Guide To SSL Changes – What It Means For Your Website

 

In today’s ever-changing online world, it’s essential that companies stay up to date with Google’s best practices to make sure that they remain competitive in their relevant online markets. With Google being the most commanding and influential company on the net, it’s key for them to keep abreast of all the threats and opportunities that the internet presents. Subsequently, Google releases a myriad of updates each year: new features, bug fixes, and the majority pertaining to the very secretive Google search ranking algorithm.

What is essential though, is that all online providers that use Google-related services (practically every online company), understand extensive changes that may have an effect on their SEO, performance, and ultimately their bottom-line. The internet is in a consistent state of change, so online providers must be versatile and conform with new Google updates as soon as possible to make sure they aren’t negatively impacted by these new releases.

The largest Google update that has recently affected online businesses relates to Google Chrome v62, which was released in October this year. The Google Chrome web browser is utilised by close to half of all online users, so it’s tremendously important that online businesses implement the associated changes as quickly as possible if they hope to prevent any unwanted results.

What has changed in Google Chrome v62?

In the Google Chrome v62 update, Google has revised the way in which it marks non-secured (HTTP) pages. If a non-secured (HTTP) page saves passwords and credit card information (which is kept in a plain text file), they are at risk of phishing sites that can potentially steal this information from customers that wrongly believe they are giving their personal information to a legitimate business. The Google Chrome browser will begin marking any text input field and web address bar as ‘NOT SECURE’ for HTTP pages.

This change will undoubtedly have an effect on millions of websites across the globe. Prior to the change, many non-secured websites weren’t impaired by phishing attacks simply because they didn’t have a public-facing member login, and employed PayPal or other offsite payment processors to accept online payments. Now, however, all websites will need to start securing their web pages since users will become hesitant of succumbing to malevolent attacks if they insert their personal information into fields marked boldly as ‘NOT SECURE’.

How to make web pages secure?

For online businesses that want to secure their previously non-secured (HTTP) web pages, they must encrypt the information being imparted between their clients and their web server by incorporating an SSL certificate. Google are distinctly pushing for a more secure internet than ever before, and they’ve picked SSL encryption as a vehicle to do this. For website owners who would like to enable HTTPS on their web servers, here is a convenient guide: https://developers.google.com/web/fundamentals/security/encrypt-in-transit/enable-https?hl=en. The following link is an additional guide on how you can avoid the ‘NOT SECURE’ warning in Google Chrome which is intended for web developers: https://developers.google.com/web/updates/2016/10/avoid-not-secure-warn.

What this means for online businesses?

The recent Google update denotes that HTTPS and SSL encryption will become the norm across all web pages online. In time, each online business will have to secure their web pages using SSL encryption whether they like it or not, or users will simply go with a competitor that does.

What this also implies is that not all websites using SSL encryption should be trusted, and there will be a significant increase in phishing sites using HTTPS also. Phishing sites can simply use counterfeit SSL certificates to evade the ‘NOT SECURE’ warning by Google Chrome and make their websites appear trustworthy. This will make the differentiation between phishing sites and real websites more challenging than ever. Online enterprises that use an Extended Validation Certificate (EV SSL) will be the most trusted websites on the net considering that it will be incredibly difficult for phishing sites to copy the authenticity that EV SSL provides.

Making all websites employ SSL certificates to verify their authenticity will only increase the number of phishing sites that do the same. At the end of the day, however, SSL encryption will eventually become required, so if you need any guidance in securing your website with SSL encryption, speak with the digital specialists at Internet Marketing Experts Townsville by calling 1300 595 013, or visit their website for more information: http://www.internetmarketingexpertstownsville.com.au

 

Digital Advertising Townsville, Online Marketing Townsville, SEO Company Townsville, SEO Marketing Townsville

Why You Should Have A WordPress Site

So, you’ve got a wonderful business idea and you’ve decided you’re going to develop and publish your own website. Well, as you possibly know, there are many factors to take into account. The design of the website, the images you’re going to use, the content, the website architecture, the logo designs, the online store – the list goes on. But essentially, what’s most important when creating a new website is the platform you choose. There’s a variety of website platforms available with an array of unique features, targeting the entire spectrum of developers from amateurs to professionals. You’ll ask for advice on which platform to use and developers will argue for weeks on end about why one platform is better than the other.

 

It can really be confusing to weigh the pro’s and con’s of each website platform and decide which is best for you. So, to save the time and arguments, the simple answer to this question is ‘WordPress’. The following article will provide five persuasive arguments as to why WordPress is the best platform to use, regardless of your website development skills and abilities.

 

WordPress is easy to use and manage

 

WordPress is incredibly user-friendly so you don’t need to be a specialist HTML coder to develop a practical and powerful website. The setup process is quick and simple, the tools are intuitive and there’s a built-in updater so you don’t have to stress about not making use of all the latest features. There are inbuilt features for blog publishing, RSS feeds, user management, automated backups, revisions and much more. Once installed, you can start making custom configurations without even writing any code!

 

WordPress is extremely SEO-friendly

 

In the words of Google Engineer Matt Cutts, “WordPress automatically solves a tonne of SEO issues”. SEO is an exceptionally important component to any website so having in-built features that seamlessly make your website SEO-friendly is indispensable. WordPress coding is standard compliance, high quality, and produces semantic mark-up which makes your site considerably attractive to search engines. There are also a range of free plugins that you can install which will make your website even more SEO-friendly, but we’ll talk about WordPress’ plugins next.

 

WordPress is FREE and Open Source

 

Yes, you read it correctly; WordPress is free to download, install, and use to build any kind of website you like. WordPress is also open source which indicates that the source code is obtainable for anyone to modify, edit and create different themes and plugins with an array of features and publish these to the community. At the moment, there are over 2,600 WordPress themes and over 3,100 different free plugins available for use. Given that WordPress is a community software, it is maintained by a large group of volunteers who all contribute to the software by writing patches, answering support questions and updating documentation. If you have any questions or concerns about anything WordPress related, there are virtually thousands of people ready to help.

 

WordPress is mobile friendly

 

As a result of the increasing use of mobile devices for internet usage, it’s really important that your website is optimised for mobile devices. In fact, one of Google’s latest updates requires websites to be optimised for mobile devices or they’ll be penalised in SEO. Fortunately most WordPress themes are designed to be mobile responsive, meaning that irrespective of what device your prospects are using, WordPress websites will automatically alter the appearance of your website to match. WordPress actually lets you to work on both of your mobile website and PC website separately, so you can easily customise both to optimise the user experience.

 

WordPress is secure

 

These days, website security is extremely important so of course WordPress has high security standards. Roughly 25% of websites are created on WordPress so hackers are constantly attempting to find ways to compromise them. WordPress is well aware of this so has produced a range of security features which prevents any malicious attacks by releasing frequent updates that neutralises these threats. Bear in mind, it’s also necessary for you to be using a secure device when accessing your WordPress account, so make sure you utilise standard security tools on your device and only install legitimate plugins from trusted providers.

 

As you can see, WordPress has a variety of impressive features that simply make it the best website platform on the market. Whilst there are numerous other reasons why WordPress is a great choice for your website, this article just focuses on 5 of these: WordPress is highly user-friendly, free and open source, significantly SEO compatible, mobile friendly, and secure. What more could you want from a platform to design an effective and powerful website? If you have any questions about how you can further optimise your website, get in touch with the team at Internet Marketing Experts Townsville on 1300 595 013 or visit their website: http://www.internetmarketingexpertstownsville.com.au

 

Digital Advertising Townsville, Online Marketing Townsville, SEO Company Townsville, SEO Marketing Townsville

Top Tips For The Greatest Email Sequences

Having worked as a sales rep for numerous tech start-ups, I can’t even begin to illustrate the importance of sending email sequences that sell. Automated emails are exceptional because they massively reduce the workload for a sales rep, nonetheless nowadays, everybody can empathise with finding a range of email sequences lurking in their inbox on a daily basis that just frustrate us because we need to click two buttons to get rid of them!

 

Not enough business owners spend the time and initiative in creating convincing email sequences that essentially sell their product. Producing compelling email sequences is both a science and an art, and if done effectively, can lead to superb results. Having hundreds of prospective customers on an email list isn’t going to yield any income if you can’t sell your product. So, here’s 4 tips on how to create a great email sequence that will convert your leads into sales.

 

Tip 1 – First Impressions Count

 

The age old saying ‘make a good first impression’ is very relevant when it relates to email sequences. By first impressions, I mean the subject lines of your emails. It’s the first thing that recipients will notice so if it’s not compelling enough, they just won’t open it. It goes without saying, the subject lines of an email are critical when it comes to conversion rates. Here are some statistics which accentuates their importance:

 

One-third of email recipients will open an email based entirely on the subject line

Approximately 70% of email recipients will decide if an email is spam based on the subject line

40% of emails are opened on mobile devices first, and the average mobile screen can only fit between 4-7 words in the subject line.

 

The secret to prosperous subject lines is solving your prospects problems in as little words as possible. For example, effective subject lines include, “Common questions about job interviews”, “Common questions about the housing market”, etc. Think of your prospects problems and target your subject lines to solve that problem concisely. You can keep an eye on your subject line performance using HubSpot Sales notification stream (https://www.hubspot.com/products/sales/email-tracking).

 

Tip 2 – Write Well-Crafted Content

 

When a recipient has opened an email, it’s critical that you present a value proposition in the context of their problem quickly. Forget starting the email with your name and job role; you must give your recipients a good reason to continue reading the email. Therefore, start your email with some information they can identify with, like company news or their response to an event via Twitter or an online article, then get into the value proposition in the second and third sentences.

 

Your value proposition should be constructed like this:.

 

I have an idea about [problem/pain-point] and I’d love to have a moment to talk to you about [resolution].

Here’s some preliminary information [link to helpful content] and if you ‘d like to speak more about it, let me know.

I recently assisted another organisation with [positive benefit]. Is this something that would be valuable for [company name]?

 

It’s vital that you get to the point quickly and keep the content targeted to the needs of your prospect.

 

Tip 3 – Discard the mundane ‘Welcome Email’

 

If a prospect has shown interest in your service or products, why waste both of your time with a welcome email that has no benefit or offerings? It’s essentially dead-wood and if you’re going to send a welcome email, ensure you provide a catchy subject line and value proposition in the content of the email (refer to tip 1 & 2).

 

Tip 4 – Always Be Helpful

 

The fact of the matter is that even a marvelous first email may not get a response from the recipient. It’s understandable; people are busy and have priorities, so I suggest sending two or three follow-up emails as part of your email sequence. It’s easy to forget an email that you’re interested in, but a wonderful follow-up email will remind them that you’re here to help them in whatever problem they have. You should make sure that your follow-up emails also incorporates your value propositions, and supplementary information that is important to the recipient in solving their problems. Again, HubSpot Sales will monitor which emails are opened and which links are clicked so I strongly advise using this application to aid you with your email sequences.

 

The value of crafting effective and actionable email sequences can have a remarkable affect on your conversion rates and sales. There are many factors that you must consider when putting together your email sequences, but this article showcases the most important factors that lead to success. If you’re having problems converting your leads into sales with your email sequences, it’s definitely beneficial in consulting with digital marketing professionals that can help you. Speak to the team at Internet Marketing Experts Townsville today on 1300 595 013 or visit their website: http://www.internetmarketingexpertstownsville.com.au.

 

Digital Advertising Townsville, Online Marketing Townsville, SEO Company Townsville, SEO Marketing Townsville

How To Recover From A Social Media Fail


There’s no question that social media is a significant element of internet marketing strategies for many businesses. With more than one billion active users on Facebook alone offers huge opportunities for business in a variety of different ways. Evidently, advertising is the largest opportunity for businesses, but there’s also a brilliant opportunity for businesses to communicate with their customers on a personal level through various social media platforms. Customers can convey all their feedback via a company’s social media account; the good, the bad, and the ugly. So of course, there’s going to be a lot of social media blunders when companies reply to customer’s feedback online.

 

The problem here is that whatever you post on the internet, stays on the internet, so it’s vital that adequate time is spent in presenting accurate and suitable responses to customers through social media. At the same time though, there’s regularly going to be some newsworthy controversy. If social media fails aren’t controlled accordingly, they can significantly tarnish a brand’s image and can even put a company into crisis mode in just a couple of minutes. So here’s a quick overview of how your business can rebound from social media fails with minimal damage to your brand and reputation.

 

Have a sense of humour

 

When innocent social media blunders happen, making a joke of the situation by using some quick wit is one of the best antidotes. Most of the time, shedding some humour so everyone has a laugh is the internet version of nearly tripping on the footpath and turning it into a dance recital. In fact, Facebook’s algorithm rewards posts that encounter high volumes of interactions, including likes, comments and replies, so it’s possible to convert a simple blunder into increased exposure and a bigger target audience, all from an innocent mistake!

 

Respond immediately

 

Regardless of the type of social media blunder, the faster you act, the better your result will be. In today’s internet world, controversial news spreads like wildfire, so it’s essential that you acknowledge your mistake, sincerely apologise then clearly state the next steps you will be taking to fix the situation. Merely ignoring the oversight can have tragic implications and the longer it takes you to take action, the more momentum your social media fail will be gaining and the more difficult it will be to solve.

 

Be honest

 

It’s crucial that you are honest about your blunder and the steps you’re taking to remedy the problem. There’s no point arguing with your customers if you’re the one who has made the mistake! If you blatantly lie about the length of time it will take for your servers to be back online or how long before new stock arrives, it’s only going to harm your brand and reputation by further frustrating your customers. On the other hand, if you are honest, your customers may not be happy but they’ll appreciate the fact that you’re not making yet another mistake! Nowadays, honesty is refreshing and lies only intensify which can likely turn your blunder into a disaster.

 

Keep moving forward

 

Social media mistakes, even crises, does not define a brand so once you’ve corrected the situation as best you can, keep moving forward with business as normal. So long as you’ve taken a professional approach and you learn from your mistake, acting like it’s water off a duck’s back is much better than dwelling on the situation. You’ll ought to put procedures in place to reduce the possibility of such mistakes arising again, and this will only improve your social media team with more experience. Social media fails are like a wake-up call, and in some circumstances, you may identify ways to improve your product’s or brand’s image because of your blunder. But whatever you do, don’t reduce your social media’s initiatives. There’ll always be another company’s social media fail to discuss tomorrow!

 

Social media is a powerful force in today’s society and businesses are making the most on the many opportunities it presents. Having the ability to connect with your customers on a personal level is remarkable, and you will need to be prepared for social media fails because they will transpire at some point or another. This article explains some key ways to recover from social media fails, including using humour, acting fast, being honest and moving forward with business. If you find yourself in a deep social media crisis and you need assistance before things get out of hand, talk with digital marketing specialists who will be able to assist you promptly and effectively. Contact the team at Internet Marketing Experts Townsville on 1300 595 013 or visit their website: http://www.internetmarketingexpertstownsville.com.au